Refund policy

Refund Policy

Returns
Due to hygiene and regulatory reasons, we do not accept returns on medical supplies unless the items arrive damaged or incorrect.
To request a replacement, please contact us within 3 business days of receiving your order.

Non-returnable items

  • Gloves, masks, syringes, and other sterile or single-use medical products

  • Opened or used products

Refunds
If your case is approved, your refund will be processed to your original payment method within 5–7 business days.